Terms and conditions

Privacy

Dear user, please be advised that these privacy policies were modified on August 5, 2011. Privacy Notice In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (the “LAW”), Hector Obed Martinez Pinedo (Instamedic), as well as its subsidiaries and affiliates, protect and safeguard your personal data to prevent damage, loss, destruction, theft, misplacement, alteration, as well as the unauthorized processing of your personal data. We inform you of the terms and conditions of the Personal Data Privacy Notice (“Privacy Notice”) of Instamedic, located at Calle del Zarape 415, and of the terms and conditions of the Personal Data Privacy Notice (“Privacy Notice”) of the Instamedic website. www.instamedic.mxThrough instmedic.mx (hereinafter referred to as "THE SITE"), we are committed to ensuring the confidentiality and privacy of personal information obtained through our online services. We suggest you read the policy described below to understand how your personal information is handled when you use our services on the "THE SITE". This confidentiality policy may change in the future, so we recommend reviewing it periodically.

1. Type of personal information collected: On this website, we collect information in various ways from different areas. All personal information that users voluntarily enter on our site, such as when creating a personal profile, using the contact form, requesting an item, referring a friend, or subscribing to our email newsletter service, is subject to confidentiality and privacy policies.
   • Creating a personal profile (creating an account)
     • Sex
     • Name
     • Surnames
     • Email
     • Address
     • Cologne
     • Zip code
     • Delegation or Municipality
     • Country
     • State or Province
     • Phone
     • Fax or Cell Number
   • Billing Information
     • Name or Company Name
     • RFC
     • Street
     • Number
     • Cologne
     • Delegation or Municipality
     • Zip code
     • State or Province
     • Reference Source
     • Contact form: librerialeo.com.mx/contact_us.php
     • Full name
     • Email
     • Address
     • Delegation or Municipality
     • Province or State
     • Zip code
     • Phone
   • Ask about an item
     • Name
     • Email
   • Recommend to a Friend
     • Name of the person recommending the article
     • Email address of the person who recommended the article
     • Name to which the article is recommended
     • Email address to which the article is recommended.
   • Users may be contacted by phone or email if additional information is required to complete a transaction. We do not collect sensitive data on our site. You can integrate with Facebook for a more personalized experience. You can disconnect and delete your information from:
2. How your personal information is used: The information collected on this website in the profile creation form is stored in a database on our site (which may be physically backed up) and is used to send you notifications, allow you to view your purchase history, and enable you to make purchases on our site. On the same form, you can choose whether to subscribe to our newsletter and receive weekly updates from our site or partners. The information submitted in the contact form is stored solely for informational contact purposes and is deleted when you register your profile, when you indicate you are no longer interested in our products, or when you request its deletion. The information submitted in the "Ask about an Item" form is stored for the same purpose as the contact form and deleted under the same conditions. The information submitted in the "Refer a Friend" form is not stored by our site or staff and is sent directly to the person to whom you are recommending the product. In addition to using them for identification purposes when purchasing products on this website, for statistical purposes, internal analysis, informational purposes, customer information, to contact you via email or telephone, so that you can receive newsletters and information via email regarding products and/or services, participate in promotions and contests, request information for market research purposes, ask you to answer surveys, follow up on any problems or questions that may arise regarding orders, enroll you in loyalty programs or receive coupons, all related to this website or our partners. The personal data you provide to this website may be compiled and stored in a database owned exclusively by this website. Please note that this website may use cookies. This Portal contains links to other external sites, the content and privacy policies of which are not the responsibility of this Site. Therefore, the user will be subject to the privacy policies of those other sites, without any liability on the part of this Site.
3. What are cookies and how are they used? Cookies are small pieces of information that are sent by the website to your browser and stored on your computer's hard drive. They are used to determine your preferences when you connect to our website's services, as well as to track certain behaviors or activities you perform within our site. In some sections of our site, we require that cookies be enabled, as some functionalities require them to work. Cookies allow us to:
   • Recognizing him upon entering our sites and offering him a personalized experience,
   • To know your personal site settings, for example, cookies allow us to detect the bandwidth you selected when entering our site's home page, so we know what type of information is advisable to download.
   • To calculate the size of our audience and measure some traffic parameters, each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting their habits and preferences, information that is useful to us to improve the content, headlines and promotions for users.
   • Cookies also help us track certain activities. For example, in some of the online surveys we conduct, we may use cookies to detect if a user has already completed the survey and prevent them from responding again. However, cookies will allow you to take advantage of the most beneficial features we offer.
   • The use of cookies will not be used to identify users, except in cases where possible criminal and/or fraudulent activities are being investigated.
4. Confidentiality of Information: This Website may contract one or more third-party service providers to manage and administer this Portal and the personal data collected through it or by any other means. This Website may transfer your data to such third parties not for commercial purposes, but solely to fulfill the provision of the contracted services. Similarly, this Website may share or transmit your personal data with its subsidiaries, affiliates, or companies with which we have a business relationship (within and outside of Mexico). Under no circumstances will we sell or rent your personal data to a third party without your prior consent. This Site may disclose account information in special cases when we believe that providing this information may help identify, locate, or take legal action against individuals who may be violating the terms of service of any website owned by this Site, or causing harm to or interfering with the rights or property of this Site, other users and/or customers of this Site, or any other person who could be harmed by such activities. This Site may also disclose or access account information when, acting in good faith, we believe it is necessary for legal, administrative, or other reasons, and we deem it necessary to maintain, provide, and develop our products and services. The “THIS SITE” assumes no obligation to keep confidential any other information that the user provides, including information that the user provides through newsletters and online chats, as well as information obtained through cookies described in section I, article 76 bis of the Federal Consumer Protection Law.
5. Modification/Update of Information or Deletion of Registration (ARCO Rights): The personal data provided by the user will form part of a file containing their profile. The user can modify their profile at any time using their email address or user/member number and their assigned or self-selected personal identification number. This website advises users to update their data whenever it changes, as this will allow us to provide a more personalized service. The user can delete their user account from their client panel. Upon deletion, the purchase history and any entered data will be deleted from our database, meaning they will no longer be able to make purchases through our site. If they wish to make an online purchase again, they must re-register in our database. For data submitted through methods other than the customer registration form, you must contact our company's data protection officer and request its deletion via email. Your request must be authorized within 20 calendar days of receipt and confirmation. When you send an email requesting the deletion of your personal data, you are required to confirm receipt by phone. If 15 days pass after your data deletion request, or the legally stipulated timeframe elapses, and this website does not respond to your request, you may initiate the ARCO rights procedure before the Federal Institute for Access to Information and Data Protection (IFAI). Data deletion requests will not be processed by any means when the data must be processed by law, when processing would obstruct judicial proceedings, or for any other reason specified in Article 26 of the "Law."
6. Protection of Personal Information: This Website has adopted the necessary security measures—administrative, technical, and physical—to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. We require our service providers to comply with these same measures. However, this Website cannot and therefore does not guarantee that there will be no unauthorized access to your personal data or that communications will be free from all interruption, error, or interception by unauthorized third parties. Access to your personal data held by this Website will be limited to those individuals who need access to such information in order to carry out the identified purposes. If, upon providing your Personal Data to this Website, you are assigned a username and password, you are solely and ultimately responsible for maintaining the confidentiality of your username/member number, personal password, access code, and confidential number used to access the services and content of our website. We recommend that you do not reveal your password to anyone. This website will never ask for your password in any unsolicited phone calls or emails. To minimize risks, this website recommends that you log out of your account and close your browser window when you finish your activity, especially if you share your computer with someone or use a computer in a public place such as a library or internet café.
7. Confidentiality of Minors: Minors must always ask their parents for permission before sending personal information to another user online. Protecting the privacy of personal data of minors, legally incapacitated individuals, and those under guardianship is especially important to this website. For this reason, when we become aware of personal data of minors, individuals under guardianship, or those with any incapacity as defined by Mexican law, its processing will be carried out in full compliance with the guidelines and requirements established by law.
8. Acceptance of Terms: This Confidentiality/Privacy statement is subject to the terms and conditions of this website, which constitutes a legal agreement between the user and this website. If the user uses the services of this website on any of its domains, it means that they have read, understood, and agreed to the terms set forth above, which may vary depending on the domain. Therefore, the user must read and accept the privacy notice of the domain they are using. If the user does not agree with these terms, they should not provide any personal information or use the services of this website or any related domain. By providing any type of information, including personal data, through this website, you expressly: (i) accept the conditions contained in this Privacy Policy; (ii) agree that the information you provide may be stored, used, and generally processed for the purposes indicated, including for commercial and promotional purposes; (iii) You authorize “THIS SITE” to obtain, compile, store, share, communicate, transmit, and use such information in any manner or form, in accordance with the conditions established herein and applicable laws. You acknowledge that all information provided by you is true and up-to-date. If you wish to verify, modify, or supplement the information provided here, please log in using your username and password to access your client panel and take the necessary actions. The laws and regulations of other countries may impose different requirements for the protection of information in general and personal data collected via the internet. This site is located in the United Mexican States (Mexico), and all matters relating to this Portal are governed by Mexican law. If you are located in a country other than Mexico and contact us, please note that any information you provide will be transferred to Mexico, and by submitting your information, you authorize this transfer and accept this Privacy Notice. The user will understand that the “Privacy Policies” are complemented by the “Terms of Use”.
9. The person responsible for personal data is info@instamedic.mx, with address at Torre eifel #88 col las torres, torreón coahuila.
10. This website reserves the right to modify these Privacy Policies at any time to adapt them to new legislation, case law, and market practices. It is the user's responsibility to periodically review the Privacy Policies to stay informed of any modifications, as this will be the means of notification of changes to our Privacy Policies, which will automatically take effect upon being posted on the website. This Privacy Notice complies with the requirements of the Law (Articles 15 and 16).